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    Reopen an absence payout request

    If required, you can reopen an absence payout request. For example, you may want to reopen an absence payout request to change details on the request, such as the value for Payout Quantity.

    To reopen an absence request, the Status must be Approved and the Registration Status must be Registered.

    When you reopen an absence payout request, Sparkrock 365 changes the Status to Open and the Registration Status to Open.

    You cannot reopen an absence payout request that has been processed through payroll. In other words, to be able to reopen an absence payout request, on the Absence Registration page, the Payroll Processing checkbox must be clear for the respective absence registration record. When the Payroll Processing checkbox is selected, you cannot reopen the absence payout request.

    To reopen an absence payout request

    1. Choose Lightbulb that opens the Tell Me feature., enter payout requests, and then choose the related link.

      The Payout Requests page opens.

    2. Select the absence payout request that you want to reopen, and then on the action bar, choose View.

      The Payout Request page opens.

    3. On the action bar, choose Home > Reopen.

      A dialog box appears that displays the following text:

      Are you sure you want to reopen this request and delete all registered lines?

    4. To proceed, choose Yes.

    Related information

    Absence payouts

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